Privacy Policy

Who we are

This website, jaykaytools.com, is operated by Jay Kay Tools (GSTIN 27ACOPJ2933M1Z5), a hardware and engineering-tools retailer trading from Morwadi, Chinchwad and Talawade, Pune, Maharashtra, India. This policy explains what information we collect through the site, why, and how we use it.

What we collect

We only collect what you choose to give us through our forms and buttons:

• Get a price / catalog enquiries: the item, quantity, your name and, optionally, your company.
• Contact form: your name, phone number, email address, nearest shop (optional) and your message.

We do not ask for or store payment details, and we do not require you to create an account to use this site.

Why we collect it

Solely to respond to your enquiry: to quote you a price, check stock, or answer your question, and to keep a record of the request so nothing is lost. We aim to reply within 24 hours.

How your enquiry reaches us

A price enquiry is sent to us on WhatsApp, which is run by Meta, or through our contact form. A contact form message is delivered to our office inbox by Web3Forms, a form-to-email service. We may also keep a note of quote and stock-availability requests in an internal customer-relationship tool so we can follow up and avoid losing track of a request. This is for our own follow-up only and is never sold or shared with third parties for marketing.

Cookies and tracking

This site does not use advertising cookies or tracking pixels. We use Cloudflare Web Analytics, a cookie-free page analytics service, to understand which pages are useful, which does not identify you individually. Our contact form is provided by Web3Forms, which processes your submission to deliver it to us; it is not used to track you across other websites.

How long we keep it

We keep enquiry records for as long as reasonably needed to handle your request and any related follow-up (for example, a stock notification), and delete or anonymise older records periodically.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to us at jaykaytools1988@gmail.com or via our contact form. We will respond within a reasonable time.

Changes to this policy

We may update this policy as the website and our tools change. The “last updated” date above will always reflect the latest version.

Contact

Jay Kay Tools, Rachana Complex, Shop No. 4, Near Samrat Chowk, Morwadi, Pimpri, Pune 411018. Email: jaykaytools1988@gmail.com.